Privacy Policy

Old & New House of Roses

Effective Date: February 26, 2026

Your privacy matters to us. This Privacy Policy explains how Old & New House of Roses collects, uses, and safeguards your information when you visit our website, book a tour, submit a form, or communicate with us via phone, email, or text message.

1. Information We Collect

We may collect the following personal information when you interact with Old & New House of Roses:

  • Full Name
  • Email Address
  • Phone Number
  • Event Date
  • Guest Count
  • Messages or details you provide
  • Payment information (processed securely through third parties)

We may also automatically collect certain technical information when you use our website, such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Website activity

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries
  • Schedule tours
  • Provide pricing and availability
  • Confirm bookings
  • Send event-related updates
  • Improve our website and services
  • Send promotional offers (if applicable)

We do not sell, trade, or rent your personal information to third parties.

3. SMS & Text Messaging Policy (A2P Compliance)

By providing your phone number through our website forms, booking system, or other communication channels, you consent to receive text messages from Old & New House of Roses regarding:

  • Tour confirmations
  • Appointment reminders
  • Booking updates
  • Venue information
  • Promotional offers

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying:

  • STOP to unsubscribe
  • HELP for assistance

Your consent to receive text messages is not required to make a purchase. We comply with applicable messaging regulations and industry standards.

4. Email Communications

By providing your email address, you may receive:

  • Confirmation emails
  • Booking details
  • Venue updates
  • Promotional communications

You may unsubscribe at any time by clicking the “unsubscribe” link in our emails.

5. Payment Processing

Payments are processed through secure third-party providers (such as Stripe or similar processors). We do not store full credit card information on our servers.

6. Cookies & Tracking

Our website may use cookies and tracking technologies to:

  • Improve user experience
  • Analyze website traffic
  • Support marketing campaigns

You may disable cookies in your browser settings; however, some features of the website may not function properly if cookies are disabled.

7. Data Protection

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Services

We may use trusted third-party services in connection with our operations, including:

  • Booking calendars
  • CRM systems
  • Payment processing
  • Email marketing
  • SMS messaging
  • Social media integrations

Each provider maintains its own privacy practices. We encourage you to review the privacy policies of any third-party services you interact with.

9. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data

To make a request, please contact us using the information in the Contact Information section below.

10. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

Old & New House of Roses
Valrico, Florida
Phone: 813-299-4015
Email: [Insert Your Email Address]

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. Changes will be posted on this page with a revised effective date.

By continuing to use our website or services after updates are posted, you agree to the revised Privacy Policy.